Frequently Asked Questions

CrunchBoy.com is a part of the large network composed of 40 gay adult theaters, operated from France. To watch gay videos on our theaters please create a free user account and login on some of our theaters.

User account allows you to watch our weekly free videos and trailers on all our gay theaters. To watch paid videos on any of our websites, please purchase some TICKETS or subscribe to UNLIMITED ACCESS offer.

Unlimited Access
Our offer called ”Unlimited Access” allows you to watch as many videos you want on all our theaters as long you keep your membership active. After the payment on servers of our payment provider Paybox, unlimited access will be activated instantly on your user account. You will be able to watch 27720 videos on 40 gay theaters.

Rebils and Cancellation
Your bank card will be billed every 30 days untill you cancel your membership. To cancel your membership at any time, click on cancel my membership link in ”My Account” section. You can also contact our Customer support by email or phone. We reply to all customer mails within 24h.

Downloads and DVD
Unlimited access does NOT allow you to download videos. To download our videos please use our ”Tickets” offer. Scenes taken from DVDs already published on our websites are inculded in Unlimited Access offer. You can watch those videos as any other. Please notice that some scenes originaly composing a specific DVD may not be immediately available online. We add 25 videos every week, remaining scenes will be published progressively.


Tickets allows you to rent or to download videos on all our websites. Videos are available for 7 days rent and most of them also for 7 days download.

Videos downloaded on your PC or Mac are definitely acquired. To watch them later, you do not have to pay again. However, if you delete those videos from your PC or Mac, to download same videos again, you'll have to use new tickets. Please notice that not all videos are available for download ! Some of them are available for streaming only.

Our videos are usually priced 1-10 tickets. Your credit of tickets can be used on all our websites at any time, until consumed. Tickets do not expire. Unused credit of tickets will remain on your user account for many years.

Tickets are not submitted to automatic rebill policy. To ad new credit of tickets to your account our payment provider will ask you to provide again your credit card number. Buy more tickets at once and save up to 50%.

Customers who want to watch or download our videos from times to time only will find Tickets as most suitable offer for their needs. Customers who would like to watch as many videos they want on daily basis will be better served with our "Unlimited Access" offer.
The simplest solution is to use the Chrome or Firefox browser!

If you've had trouble watching our videos, we suggest that you first restart your device (PC, Mac, Smartphone, Tablet). If this doesn't solve the problem, make sure you have the latest version of Chrome and/or Firefox browser.

If the problem persists, write to us or give us a call. Technical Support is available 7 days a week from 9am to 10pm Paris Time and responds to customer emails within 24 hours.
On many of our sites, you'll find the Casting section in the main menu, where you can contact production team. Fill in the form with your details and wait a few days for a reply. The site's editor will contact you directly.
We'd be delighted to welcome new productions to the GayNetwork platform. As you may know, 207 studios & creators of gay adult content have already joined us and they are broadcasting videos on our websites.

If you'd like to join us please visit pro.gaynetwork.com and create a professional account. Please note that this service is reserved for professional producers who have a registered business ( including sole proprietorship ).

In the event that you have not registered your business yet, we invite you to think about a possible professionalization. The GayNetwork team will be delighted to support you in this process, and to help you make yourself known to our large community of gay adult content lovers. Please do not hesitate to contact us for further information.
Contact Customer Support
Phone Support
+33 186 267 111
9am - 10pm 7 days/week, Paris time